Your account
Secure your account and manage your data
Manage credentials, sessions, data export and account deletion.
For: Any signed-in account holder. Outcome: Stronger account protection and a clear path to export or delete personal data.
Before you begin
For sensitive changes, Drona may ask you to confirm your current password. Keep your authenticator or passkey available if you use one.
Journey
- Open Settings, then Security.
- Change your password, manage two-factor authentication, rotate recovery codes or add a passkey as needed.
- Open Active sessions to review device, approximate location and recent activity. Revoke one session or all other sessions if you do not recognise one.
- Open Your data to request a machine-readable export. Drona shows the request and due dates while it is prepared.
- Open Delete account only when you intend to leave. Read the consequences and acknowledge them before submitting.
What happens next
A data export is delivered privately through an expiring link. Account deletion is irreversible after completion. Records that Drona must retain, such as financial or safeguarding records, are anonymised instead of silently removed.
Troubleshooting
- If a sensitive page asks for confirmation, re-enter your current password and try again.
- If deletion is temporarily unavailable, resolve the obligation shown on the page; the request can continue when it clears.
- If you see an unfamiliar session, revoke it and change your password.